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How To Properly Manage Your Google My Business Page

How To Properly Manage Your Google My Business Page
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How To Properly Manage Your Google My Business Page

25 Aug 2020By Samantha

We now live in the age of technology, and the world of business is at the top of the technology wave. When it comes to marketing, growth, and management, there’s no question about the fact that we always turn to technology for the best of the best. If you’ve never heard of Google My Business, then it’s about time you did. Wondering if a Google My Business Account is necessary for the operations of your business? Many customers currently shop online and use the internet to search for the information they want about the products or services that you offer. As such, Google’s My Business Account plays a pivotal role in helping you get featured in search results when individuals search for your business online.

When someone looks for your business on Google Search or Google Maps, they can easily find it in the top search results, which can help them reach out physically or online and can thus help you attract more customers. Read on to learn how to properly manage your Google My Business Page.

Include Relevant Information On Your Business Account

First and foremost, if you want to properly manage your Google Business Page, make sure that you include crucial information about your business. This includes contact information, hours of business, accepted methods of payment as well as other essential details. Your business account should comprise strong SEO so that the details that you share can also rank on top of other sites. This is imperative as the online world is a busy place, where old and new businesses are competing for the top rank to be noticed when a relevant search is done. Additionally, you should make your GMB stand out with attractive images.  

In other words, you need to include all the information that Google asks for. This also includes making updates on a regular basis. If your business is temporarily closed, you should make sure that the target customers have all the needed details. This helps improve customer experience to ensure that potential buyers will not be disappointed when they find your store closed after making a trip there. Thus, the most important thing in managing your Google business account is to keep the customers informed. Keep in mind that not only is this a matter of convenience, but it will certainly help you score points with the customer, as any client will appreciate a business relationship that is based on speed and efficiency, and of course, convenience.

How to Optimize Your GMB Account

Marketing is always going to be the one aspect of any business that can actually make or break your prospects for growth. If you have a poor marketing plan and team, then you’re as good as dead in the world of business. If you want to stay ahead of your competitors, you can optimize your Google strategy so that it attracts many clients. By optimizing your Google My Business profile, you create a new marketing strategy that takes into account the needs of different customers. For instance, Google’s algorithm updates can give you insight into understanding the needs of different clients so that you can tailor your marketing services to suit their interests.

Alternatively, you can hire the services of GMB optimization professionals to get the best results from your account. It’s also a good idea to hire someone who exclusively takes care of this, watches the analytics, and gives you reports and does research regularly.

Regularly Log in to Your Google My Business Account

Do you know that someone can make some edits to your account without your knowledge? This can be your competitor or an unscrupulous person bent on making changes that can affect your business. To avoid this, you need to log in to your Google My Business account dashboard so that you can regularly check the updates made. This helps you identify the recent updates and remove the undesirable or incorrect information made by other nefarious users.

While Google usually sends email notifications about the changes to your account, you may not get these on time. For instance, some unscrupulous users can change your business category, which can negatively affect your search rankings. This is the primary reason why you need to regularly check your GMB listing. You can edit the information that is available on your GMB profile by following a few simple steps that include the following:

  • Log in to your Google My Business.
  • Identify and open the exact location that you want to edit.
  • Check the menu tab and click the info.  
  • Use the pencil icon to do your edits.
  • Click X to remove the information.
  • Click apply when you are done.

It is vital to constantly update your information so that the customers can keep pace with the changes that can take place in your business. You can also inform the customers about offers, new products as well as upcoming events. These posts can help drive up sales while at the same time attracting more visitors.

Manage The Customer Reviews

It is important to manage customer reviews to show that your business is legit. You can streamline the reviews to one dashboard account so that it can be easy for you to manage them. This also helps the customers to stay abreast of the changes that can take place in the operations of your business. By responding to the customer queries through your GMB, it will be a good sign that shows you care about their concerns. You should also encourage the clients to leave reviews to improve your ranking.    

Whether you operate a brick-and-mortar or online business, potential customers may need to find you and they mainly use Google Searches to do so. This is the primary reason you should have a Google My Business Page account. Essentially, the account is specifically designed to provide necessary information to the visitors. When you open and verify your GMB account, it is important to manage it so that you can serve the interests of the customers while improving their user experience properly. You need to constantly check your account for updates that can affect the users.